This is a second post for today because the news item is pretty significant. Look to my previous post for the main dish.
Via Loyalty Lobby, some report that IHG has changed their individual requirements for “Into the nights” promo. Make sure to check yours ASAP. If you need to cancel your upcoming stays, do it now. Check your offer here
My husband’s offer has changed, and now it says he has to book four stays instead of one through IHG Mobile App. It completely killed the deal for us. Unfortunately, we already completed one stay. I called IHG and asked them to honor the original offer, but they refused. The supervisor gave me 10,000 points as a goodwill gesture.
I was assured that no more changes will be made and the errors are now fixed. Can you trust them? That’s a million dollar question. I am not happy about this development, and this will probably be the last time I participate in IHG promos. As you can see, they can change the rules midway through promotion. I expected problems, but nothing of this sort.
If you do decide to participate, make sure to book a refundable rate just in case.
Readers, has your offer changed?